A how-to on building employee experience programs for companies and teams:
Culture Drives Success
It is said that, employee experience is equally important as satisfying key consumer needs for company success.
Happy employees spend 80%more time focused on the gas at hand. And 94% of executives and 88% of employees believe a distinct workplace culture is important to business success.
The Common Issue
Most business and teams don’t know where to start or know how to establish the foundation for building culture.
There must be clarity in ownership and the roles various people and teams play in the development of culture.
And, it’s often seen that a dedicated culture and employee experience expert isn’t on staff due to headcount or the one that is in the role doesn’t have the right skillset development in place for success.
The Key Components
It’s all about collaboration, accountability, EQ and empathy.
For collaboration, establishing working together and learning from each other’s wins and failures is an important key to success.
With accountability, companies should insure everyone has a connection to the teams or organization’s success.
And for EQ & empathy, developing and igniting emotional intelligence skills and best practices is essential, especially in more senior leadership where it starts to fall off significantly.
Put It In Action
There are three simple steps to follow:
Establish the need
Set the plan
Determine who will lead
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